Great Moving - Our Story
As a company, Great Moving might have launched in 2011, but our history goes back to 1999-2000 when the current owners worked for moving companies around New York. While difficult, it was a great experience as they got to learn the ins and outs of both the business and this great city. More importantly, it gave our owners insight into why so many moving customers were unhappy with their experience. They noticed many of the same complaints such as:
- Untrained staff
- Lack of communication before, during, and after the move between customers and the moving companies
- Poor customer service
- Hidden fees
- Unclear contracts
- Poor working conditions for movers
After working for other moving companies for several years, the owners finally felt ready enough to launch their own company with the goal of fixing all the issues they noticed from their previous employers. Thus Great Moving was born in 2011 to serve Connecticut, New Jersey, and New York. The owners took everything they had learned from their experience, both good and bad, and challenged themselves to create an amazing moving service that also offered competitive prices. While they started with a single truck and a handful of staff, today the company has grown to where they are able to handle almost every service you can imagine whether you need to move to a new home, move your business, store your belongings, or more.
When Great Moving launched in 2011, we only had one truck and a handful of movers. Because of our focus on our customer’s experience we have consistently been ranked one of the best moving companies in Connecticut, New Jersey & New York City. Our team of highly trained crew members are not only experienced but friendly and helpful, too. From our customer service reps to the driver, we do everything we can to make sure you get the best experience possible. After all, we know how stressful moving can be!
Our Mission
As professional movers since 2011, we know how difficult moving can be in New York. There’s an endless list of problems you can run into from traffic to parking to a long list of requirements from your new building. Luckily, Great Movers is here to make your moving day easier. All you have to do is send us an email or call us and we’ll set you up with a customer service representative who can walk you through the entire process. Our mission is to make your moving day as stress-free as possible so that you can thrive in your new place.
In order to give you the best experience possible, we hire and train amazing employees. When you work with us you’re guaranteed to get employees that are:
Polite and Respectful
your needs will always take priority and we will work with you to ensure we don’t go over budget or time
Communicative
our customer service representatives will help you every step of the way from the moment you call us for a quote to when the last box is moved into your new place. We’re always happy to answer any questions or address any issues you might have.
Professional
Our staff goes through continuous training in both customer service and necessary safety and moving protocols so you can rely on us to get your belongings moved safely.
Friendly
We’re always happy to help and our staff can put your mind at ease.
We Never Stop Training
When it comes to hiring our movers, we have very strict requirements as we take our job and the safety of our personnel seriously. Before our movers are able to start their first job, they must first go through rigorous paid training where they learn safety practices on packing/unpacking, loading/unloading, and driving large trucks. We also provide mandatory customer service training so regardless of who you talk to you, you will be met with high-quality service.
Of course, the training doesn’t stop there. Our movers are knowledgeable of all current processes and we keep them up-to-date on the latest safety practices, regulations, and technology. We take the safety of our customers and employees seriously, which is why we always follow any recommended practices. Naturally, this means we also follow health guidelines for COVID-19. Our employees are all vaccinated and we continue to take daily temperature checks, sanitize our trucks daily, and make sure our employees wear masks and sanitize their hands before and after every mone.
Our company is comprised of amazing and passionate people who respect the privilege of moving you to your new beginning whether you’re moving for a new job, upgrading/downgrading your space or simply want a change of pace. We are there for you! As an NYC small business, we’re also there for our communities and make regular contributions to local NYC non-profit organizations.
Great Movers is one of the best NYC movers, but don’t take our word for it! Check out the thousands of 5-star reviews across all major review platforms. There’s a reason we have so many satisfied customers and it’s because we care about our customers and our employees.
Great Movers in NJ
Over a decade of success in New York encouraged Great Movers to open a second office in Linden, NJ. If you hire our New Jersey staff, you can rest easy knowing you are getting the same level of professionalism and customer service as you would when you hire our NYC movers. We offer many of the same services as you might find in New York so you won’t be missing out on anything! Some of the services we offer include:
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Local Moving
Moving within New Jersey? We can help you out as our movers know the state like the back of their hand.
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Long Distance Moving
Whether you’re moving to or from New Jersey, we can help you move your belongings from one place to another at an affordable price
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Packing and Moving
If you hate packing, you’re in luck as we love it! Give us a call and we can help pack and unpack your belongings quickly. You can have us pack your entire house or just certain rooms.
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Moving supplies
Don’t have time to scour the internet for free supplies or maybe you want to make sure your boxes don’t disintegrate on you during the move. We’ve got you covered from boxes to tape to bubble wrap. Just give us a call and we’ll give you a quote.
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Storage
Sometimes life happens and you can’t move out or into your new place immediately. For that, we offer a safe and secure storage option. We’ll move your belongings to your storage locker for however long you need and we’ll even drop your stuff off at your new place once it’s ready.