Get the Moving Experience You Deserve
Whether you’re moving cross-country or down the street, our movers are dedicated to providing you with the absolute best service and moving experience possible. From the moment you call us for a quote to when the last box has been unloaded, we work hard to ensure you’re happy and informed every step of the way.
Our crew members are highly trained professionals who come with years of experience under their belt. Before they start their first job, they all must undergo extensive training to ensure they live up to our standards and follow appropriate safety and health guidelines. After that, we encourage even our most senior crew members to attend our weekly training sessions to keep their skills sharp!
Our Customer Service is Top-Notch
Everyone on our team wants to make sure your move is as stress-free as possible. We provide service with a smile no matter the job! Our on-site crew members are more than happy to answer any questions you might have during the move and will always check with you if they need clarification on any tasks. They know how important your belongings are, so they will always treat everything with the utmost care such as wrapping your furniture in a padded blanket, handling fragile items properly, putting up temporary floor and wall protectors to prevent damage to your old and new home, and much more.
While our moving crew are the front-facing part of our company, our customer excellence team in our headquarters are always there to help if you have any questions or problems. They are available to you 7 days a week from 8am-8pm Monday to Friday and 9am-8pm Saturday and Sunday. Our agents are there to make sure you go into your move fully prepared and armed with information. While we don’t expect any issues, if you are not satisfied with your move in any way, our customer service team will work with you to resolve the issue.
We Care About the Safety of Your Belongings
Moving is hard work and, for most people, best left to the professionals. Our moving crew are taught the most efficient and safest ways to move everything from fragile items to large, bulky furniture. We will do the heavy lifting for you, literally! Thanks to our years of experience, we know exactly how to pack, load, and unload your belongings to ensure nothing gets damaged during your move. In case something happens, your items are covered by a partial release valuation for free. That means if something does get damaged, you can get reimbursed for each damaged item up to $0.60 per pound.
Speaking of protection, we are fully registered with the United States Department of Transportation. We also are registered in required states such as New Jersey, New York, and Connecticut among others. You can check us out by entering our USDOT number to see a record of our compliance reviews, inspections, crashes, etc. In order to receive registration, our company is also required to have all the necessary insurance such as liability, umbrella, auto, and workers compensation. So if we end up damaging your old or new house during the move, we will pay for the repairs. Our trucks are also consistently maintained and compliant with all current regulations and certifications.
We Offer Useful Add-on Services
Sometimes, you might need a bit more help than just moving your stuff. Luckily, we can help! We offer a variety of services that can make moving day even easier. Some services we offer include:
- Partial and full packing and unpacking services
- Safe and secure storage
- Plastic bin rentals
- Multiple stops
And more. Even if you decide to stick with our basic moving service, we include free services like disassembling and reassembling basic furniture, dismounting TVs, and wardrobe boxes for your hanging clothes. It’s what sets us apart from our competition! If you need something done, but don’t know if one of our listed services will cover it, just ask. We will either help you directly or can provide some recommendations for the service you need.
In addition to services, you can also purchase moving supplies from us. We provide the same exact materials that we use if you hire us to pack your belongings, so you know you’re getting high-quality and durable materials. Just let us know when you need us to drop everything off and we’ll bring everything right to your doorstep.
Expect a 5-Star Experience
We strive to live up to the ‘great’ in our name and we have the reviews to prove it. Our goal is to ensure we deliver a positive moving experience to all of our customers. You can expect the following when you work with us:
- Flat price moving quote – our quoting process is fast, efficient, and customizable. Our customer service representatives will work with you over the phone or email and go over a list of questions about your move date, pick up and drop off locations, budget, and any other requirements. We’ll then send you an itemized quote that is clear and easy to understand. Of course, we’re always happy to answer any questions you might have.
- A dedicated representative – the customer service consultant you speak to always be available to you throughout your entire move. They will take your calls and emails to answer any of your questions.
- Timely communication – we’ll make sure you know exactly when to expect the moving crew on your chosen date and will keep you updated in case they will be early or late so there won’t be any surprises. We’ll also reach out to you after the move to make sure everything went well.
- Friendly staff – we’re not just good at our job, we love what we do! And more than anything we love seeing happy customers so we go out of our way to make sure you are satisfied with everything.
Move with Us!
Ready to move? Contact us and we’ll walk you through everything you need to know about working with us. Once you’ve completed your move, make sure to leave us a review if you think we did a great job!
