Who should I contact if I have problems with the movers?

Call our customer service line to let us know and we’ll work with you to solve the issue.

Do you uninstall and reinstall TVs, AC units, etc?

We do uninstall these items, but we do not reinstall them at your new home for safety purposes.

Will you assemble/disassemble items?

We do basic disassembly/assembly of things such as removing the legs from tables, sofas, and more. We do not disassemble murphy beds or IKEA furniture.

What happens if something is lost or damaged during the move?

Contact us directly to speak with a member of our customer service team. We’ll work with you to figure out a solution. Even if you don’t call us, we call you after the move to get feedback on your experience and see if there’s anything else we can do.